Privacy policy

Last updated: July 13, 2026

Cevran operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Cevran is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, payment card information, transaction details, payment confirmation and other payment information.
  • Account information including your username, password, security questions, preferences and account settings.
  • Transaction information including products viewed, shopping cart contents, wishlists, purchases, returns, exchanges, cancellations and order history.
  • Communications with us including the information you provide when contacting customer support.
  • Device information including information about your device, browser, IP address, network connection and other unique identifiers.
  • Usage information including information regarding how you access, browse and interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, communicate with us or otherwise provide information.
  • Automatically through the Services, including through cookies and similar technologies.
  • From service providers who process information on our behalf.
  • From business partners or other third parties where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us or use the Services, we may use your personal information to:

Provide, Improve and Personalize the Services

We use your personal information to:

  • Process and fulfill your orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Process returns and exchanges.
  • Create and manage your customer account.
  • Remember your preferences.
  • Provide customer support.
  • Improve our products, website and shopping experience.
  • Recommend products based on your interests and previous purchases.

Marketing and Advertising

We may use your personal information to:

  • Send promotional emails or marketing communications.
  • Display personalized advertisements on our website or third-party websites.
  • Measure the effectiveness of our advertising campaigns.

Security and Fraud Prevention

We use personal information to:

  • Verify your identity.
  • Protect customer accounts.
  • Prevent fraud and unauthorized transactions.
  • Detect malicious or illegal activity.
  • Maintain the security of our Services.

Communicating with You

We use your information to:

  • Respond to customer inquiries.
  • Provide order updates.
  • Send service-related notifications.
  • Maintain our relationship with you.

Legal Reasons

We may process your information to:

  • Comply with applicable laws and regulations.
  • Respond to lawful requests from government authorities.
  • Resolve disputes.
  • Enforce our Terms of Service and other policies.
  • Protect our legal rights and those of our customers.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify and service providers that help us operate our business, including payment processing, customer support, shipping, fulfillment, analytics, cloud hosting and IT services.
  • With business and marketing partners that assist with advertising and promotional activities.
  • When you direct or authorize us to share your information with third parties.
  • With affiliated companies within our corporate group.
  • In connection with a business transaction such as a merger, acquisition or bankruptcy.
  • Where required by law or to protect our rights, customers and Services.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information you submit may be transferred to Shopify and trusted third-party service providers located in countries outside your own.

We may also use certain Shopify features designed to improve store performance and customer experience. In these cases, Shopify may process personal information in accordance with its own privacy practices.

To learn more about Shopify's privacy practices, please visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in the applicable jurisdiction.

If you believe a child has provided personal information to us, please contact us so that we can remove the information where appropriate.

Security and Retention of Your Information

We implement reasonable administrative, technical and physical safeguards designed to protect your personal information.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

  • Provide the Services.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce our agreements and policies.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to access your personal information.
  • Right to request correction of inaccurate information.
  • Right to request deletion of your personal information.
  • Right to data portability where applicable.
  • Right to opt out of targeted advertising or certain data sharing activities.
  • Right to withdraw consent where consent is the legal basis for processing.
  • Right to restrict or object to certain processing activities.

You may exercise these rights by contacting us using the contact information below.

We may request verification of your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns regarding how we process your personal information, please contact us using the information below.

Depending on your jurisdiction, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required by law, we use appropriate safeguards, including Standard Contractual Clauses or other approved transfer mechanisms, to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

When changes are made, we will post the updated Privacy Policy on this page and revise the "Last updated" date.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise your privacy rights, please contact us using the information below:

Store Name: Cevran

Legal Representative: Arteaze Lindsay

Email: admin@cevran.shop

Phone: +1 704-649-6517

Business Address:
6911 Winding Cedar Trail Apt. 201
Charlotte, North Carolina 28212
United States

For the purposes of applicable data protection laws, Cevran is the data controller of your personal information.