Shipping policy
Last updated: July 13, 2026
Thank you for shopping with Cevran. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
- Orders are typically processed within 2–3 business days after payment has been successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Time
Estimated delivery time is approximately 30–45 business days, depending on the destination, carrier availability, customs procedures (if applicable), and other logistical factors.
Please note that delivery times are estimates only and are not guaranteed.
Shipping Delays
While we strive to deliver your order within the estimated timeframe, shipping may be delayed due to circumstances beyond our control, including but not limited to:
- Severe weather conditions
- Natural disasters
- Transportation disruptions
- Carrier operational delays
- Customs inspections
- Other unforeseen logistical circumstances
If shipping is delayed due to these factors, your order will continue to be processed and delivered as soon as conditions allow.
Shipping Rates
Shipping fees and free shipping eligibility vary depending on your country or region.
The shipping options available for your location, including any applicable shipping charges or free shipping thresholds, will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you via email.
You can track your shipment at:
17TRACK: https://www.17track.net/en
Please allow a short period after shipment for tracking information to become available.
Lost Packages
If you believe your package has been lost in transit, please contact our customer support team as soon as possible at:
Email: admin@cevran.shop
We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for ensuring that the shipping address provided during checkout is accurate and complete.
We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us immediately. We will do our best to assist you before the order is shipped.
Contact Information
If you have any questions regarding this Shipping Policy or your order, please contact us:
Store Name: Cevran
Legal Representative: Arteaze Lindsay
Email: admin@cevran.shop
Phone: +1 704-649-6517
Business Address:
6911 Winding Cedar Trail Apt. 201
Charlotte, North Carolina 28212
United States